Allen Moyo is our Africa Payroll Delivery Manager, leading payroll operations across the continent. He ensures clients receive accurate, timely, and compliant payroll services, manages escalations, and collaborates with in-country partners (ICPs) to maintain high service standards. His work supports Operations, HR, and Finance teams, ensuring smooth and compliant payroll delivery for clients with operations across Africa.
Delivers exceptional payroll, HR, and employee tax services to global clients with African footprints- Provides payroll, HR, and tax compliance expertise for South Africa and wider African clients
- Supports Operations, HR, and Finance teams with payroll approvals, escalations, and tax/HR audits
- Led the Africa payroll compliance audit, identifying non-compliant clients and implementing corrective actions
- Acts as the first point of contact for client complaints and escalations, resolving issues efficiently
Q: What industry trend should organisations keep an eye on?
A: The Employer of Record approach to global talent sourcing is increasingly important, enabling organisations to hire international talent while simplifying compliance and administrative responsibilities.
Q: What’s one challenge in global payroll, global mobility, and global HR you’re passionate about solving?
A: I am particularly focused on employee taxes, especially ensuring compliance for non-residency tax obligations, which can be complex across multiple jurisdictions.
Q: What’s a skill you rely on every day?
A: Problem solving—breaking down large tasks into smaller, manageable units is essential in navigating the complexities of global payroll operations.
Q: What prompted the Africa payroll compliance audit you led, and what impact did it have for clients?
A: Soon after joining the team, I identified a high volume of escalations and compliance-related queries. This led to the need for an audit to provide an objective assessment of the challenges. As a result, non-compliant areas were identified, and corrective actions were implemented to improve overall compliance for our clients.
Q: What makes payroll and compliance in Africa unique compared to other regions?
A: Africa consists of 52 countries, each with its own legislation, which can change frequently. This makes compliance particularly complex and critical to manage effectively.
Q: What advice would you give organisations expanding into Africa for the first time?
A: There are significant opportunities for business growth across Africa; however, it is important to seek professional and expert advice to ensure compliance and a smooth market entry.
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