Biography
Berliza Laurente is Payroll Operations Manager at activpayroll Singapore, where she leads payroll operations across the region, overseeing payroll delivery for more than 20,000 employees across multiple APAC countries. She brings over 20 years of experience in payroll operations and management, with a strong focus on compliance, accuracy, and operational efficiency in complex outsourcing environments.
Professional Experience and Achievements
Payroll Operations Leadership
Berliza leads large-scale payroll delivery across APAC, ensuring accurate, compliant, and efficient processing across multiple jurisdictions and client environments.
Operational Excellence and Process Improvement
She is focused on driving operational efficiency through strong planning, problem-solving, and process optimisation, helping to enhance service quality and scalability across payroll operations.
Client Relationship Management
Berliza is known for building strong, trusted client relationships and ensuring consistent service delivery across diverse industries and geographies.
Team Leadership and Development
She leads and mentors high-performing payroll teams, supporting both individual development and overall organisational capability through coaching and continuous improvement initiatives.
Change and Transformation
Berliza has successfully led change initiatives and implemented quality control systems that strengthen operational consistency and support scalable service delivery.
Personal Approach
Berliza is recognised for her structured, solutions-focused leadership style and her commitment to continuous improvement and service excellence.
News & Insights by Berliza
Explore the latest articles, insights, and thought leadership from activpayroll’s leadership team.
Inside activpayroll: Meet Berliza Laurente
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