Due to the coronavirus pandemic, thousands of people with the right to work in the UK have been unable to get a National Insurance number.

The UK government has said that suspending parts of the National Insurance number application process was necessary so that it could redeploy staff to process benefit claims during the pandemic.

The government has stated that applicants who do not require a visa to work in the UK, such as British passport holders or EU citizens, normally require a face-to-face meeting for the right to work and ID checks, however due to the pandemic, these meetings have not been possible.

A spokesperson for the Department of Work and Pensions said, “Individuals can start work without a National Insurance number if they have the right to work in the UK and we are working on a solution to reopen the service soon.”

Despite this, EU citizens’ rights group, the3million, claim that not every employer knows people still have the right to work without a National Insurance number, meaning many are having trouble getting a job, opening a bank account, enrolling in college and paying tax.

To keep up to date on the latest news about how the coronavirus pandemic is impacting business and payroll, check out our news section or sign up to our email newsletter.

By scaling, streamlining, or ensuring your people are taken care of, we bring absolute clarity to your global business.

Latest news & insights

 
July 16, 2026 | 3 minute read

South Korea is revising tax policies and National Pension contributions, impacting employers and payroll...

 
July 13, 2026 | 2 minute read

Explore how outsourcing payroll can improve compliance, visibility and operational efficiency across complex...

 
July 10, 2026 | 1 minute read

Gary Henderson, CEO of activpayroll, has been recognised in Reward Strategy's inaugural Partner 75 for...

Talk to a specialist today and find out how we support the growth of over 500 businesses with a range of activpayroll solutions designed to help your global payroll and people operations succeed.