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Chemours Case Study

Chemours achieve global payroll accuracy & streamline processes in 20 countries

Highlight
Smooth integration reliable payroll data
Industry
Chemicals
Regions
EMEA, APAC, Americas
Solutions
Payroll, International Payments, Mobility
19,200+ employees
20 countries
Payments in 14 currencies

The pursuit of compliant payroll in 14 currencies

When Cristina Diaz took on the role of International Payroll Manager after seven years at Chemours—the stakes were high. Managing payroll for 20 countries across 14 different currencies was complicated further by an unreliable vendor whose frequent errors threatened the financial stability of Chemours global workforce.

This was due to a lack of compliance caused by payroll errors. Frustrated by the persistent payroll and employee data inaccuracies found in an existing system, Cristina searched for a new payroll solution, one that could establish trust and accuracy throughout a global business.

Compliant payroll_result
Payroll inaccuracies_result

Inaccuracies due to excessive errors

Chemours is a chemical company that offers solutions for a range of industries, including automotive, electronics, construction, energy, and telecommunications. Cristina oversees payrolls which are split between the US and rest of world. In Europe, some countries share the Euro, while others use local currencies.

Cristina measures success metrics monthly and conducts internal reviews with her team. She also supervises all payroll activities, provides feedback to service providers, and maintains regular contact with consultants and local HR peers to ensure payroll accuracy. But due to an increase in complexity due to Chemours growth, coupled with frustration caused by an unreliable and inaccurate payroll vendor—a change was needed.

“activpayroll’s strength lies in its flexibility and trustworthiness, covering many countries effectively”
- Cristina Diaz, HR Business Partner, Chemours

A need for accurate & efficient data management 

Managing payroll and employee data in 20 countries and processing payments in multiple currencies resulted in more and more complex regulatory requirements. The varying timelines for each country only added to the challenge, making it difficult to finalise inputs in a coordinated manner. Previously, Cristina’s team had to collect benefits and payroll data from multiple sources, which proved to be time-consuming and resulted in human error due to an excess of manual tasks. This disjointed process only emphasised the need for an integrated and flexible global payroll solution that could streamline operations and improve operational efficiency.

Growing inaccuracies in payroll reports and payment processes posed a compliance risk, particularly in Switzerland among higher employee earners. The regional HR manager in Europe terminated the existing vendor relationship. activpayroll was strongly recommended by a senior executive in the US and this led to an introduction and demonstration. Prerequisites included a need for one payroll platform that could provide accuracy and flexibility. A solution that could integrate existing payroll systems and spreadsheets was also essential.

accurate, timely and efficient_result

One global platform reduces employee anxiety

Once live demonstrations were given, Chemours transitioned to activpayroll—a global payroll solution that consolidated, collated and managed pay data on one platform. The new system quickly improved payroll accuracy across 20 countries. The transition instantly relived staff anxieties and frustrations through the provision of consistent, accurate payroll and comprehensive coverage of people data.

activpayroll successfully established streamlined processes that met compliance with local laws and regulations. Transition to a new payroll solution allowed HR teams to validate data and automate manual tasks that previously caused error. The flexibility to adapt to the compliance needs of various countries, combined with the ability to integrate various payroll systems onto one activ8 platform, proved a huge asset.

activpayroll successfully established streamlined processes that met compliance with local laws and regulations
The transition instantly relived staff anxieties and frustrations
global-payroll-integration-liveperson-cs

Accuracy & efficiency achieves compliance

activpayroll’s integration resulted in significant improvements in payroll accuracy, ensuring timely payments and giving HR and payroll teams more global control of all their people data. Automation and the use of technology to ease resource burdens and reduce manual tasks, were additional benefits that enabled operations to be streamlined. Cristina and Chemours are confident they will achieve even greater efficiency moving forward with activpayroll. Proactive communication and feedback between two business partners were critical to success. Regular contact and ongoing guidance have ensured that any issues were promptly addressed, and improvements made. An open line of communication fostered a collaborative relationship, allowing Chemours to effectively utilise activpayroll's expertise and resources.

Today, Chemours are focused on new goals such as strategic initiatives and driving value for customers. Value that goes beyond payroll with the reduction in administrative errors caused by previous confusion. This holistic approach to payroll operations has only underscored the critical role of a reliable and flexible payroll partner in supporting Chemours global operations.

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