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How Everest Group’s PEAK Matrix® illustrates the importance of AI in global payroll

Written by Grace Cowan | Feb 19, 2024 10:51:02 PM

Access to automation has never been more open. With more tools popping up by the day, allowing machines to maintain essential areas of your business is crucial in 2024.

Harnessing its capacity to handle extensive data sets, artificial intelligence enables unparalleled precision and effectiveness. Everest Group’s PEAK Matrix®of 2023 stressed the importance of AI, encouraging the use of technology to create a constant analysis of payroll data, and anticipate and adapt to fast-changing trends such as tax and currency fluctuations.

Efficiency and accuracy

Multi-country payroll processes involve numerous calculations, including taxes, deductions and currency conversions, all of which can be extremely time-consuming and prone to human error when operated manually.

AI and automation is able to streamline these processes, gathering data from various sources and performing calculations to ensure payroll is adapted and compliant in each region. This boosts efficiency and consistency across your payroll, reducing the need for manual intervention whilst ensuring full accuracy and compliance.

Legislation and cross-continent compliance

Given the constant change involved with multi-country payroll, leveraging AI to continuously learn and adapt to changing tax laws and financial regulations significantly mitigates the risk of non-compliance penalties.

Each country has its own set of tax laws and regulation requirements that must be adhered to when processing payroll. Automation allows systems to apply the relevant rules and regulations bespoke to your employee base and their locations.

By analysing trends, patterns and anomalies in payroll data across multiple countries, businesses can make informed decisions related to workforce management, budgeting and compliance.

Data management and employee experience

Global payroll naturally involves managing vast amounts of employee data, including personal and sensitive information, tax records and reports. Automation and AI facilitate data management by centralising information, ensuring crucial accuracy and providing secure access to authorised persons.

This not only heightens security but creates a better user experience for employees, offering secure access to their data, regardless of location. Beyond compliance, AI plays a pivotal role in personalising employee experiences.

In Everest Group’s assessment, our active8 platform was highlighted as a key strength in our payroll solutions, featuring global payroll calendars, insight generation and strong customer experience management.

This heightened level of personalisation contributes to a more engaged and motivated workforce. Additionally, AI-enabled chatbots and virtual assistants stand ready to offer real-time assistance with employees' payroll queries, further elevating their overall experience.

The future of AI in payroll

After over two decades in payroll, we are at the forefront of the industry’s rapid advancements. The amalgamation of AI with emerging technologies such as blockchain holds the promise of enhancing the security and transparency of payroll systems to a greater extent.

Partnering with our team of specialists will allow your business to reap the benefits of AI and automation, unlocking your full payroll potential.