UK Implementation Administrators

Edinburgh, Scotland — UK Payroll

PRIMARY FUNCTION

Supporting the UK Implementation Team Lead in all aspects of payroll implementations. Implementing and processing complex payrolls accurately and in a timely manner, ensuring that they work effectively to deliver the work in an efficient and professional manner to the satisfaction of the customers.

DUTIES & RESPONSIBILITIES

Principal Duties

  • Implementation and processing of UK payrolls in accordance with UK legislation
  • Internal set up of new customers using Implementation Set Up Checklist
  • Attendance at Kick Off Meetings
  • Co-ordination of data flow with the customer during implementation
  • Constructive and documented feedback to customer during parallel stage of implementation
  • Ensure strict compliance with agreed deadlines
  • Maintain communications with customers and colleagues in an efficient and timely manner
  • Compliance with company procedures
  • Ensuring compliance with GDPR and Data Protection regulations

Technical/Operations

  • Ability to follow and adhere to implementation procedures and processes
  • Develop and maintain Action Trackers to ensure efficient implementation of payrolls
  • Ability to interpret customer policies and apply to the payroll implementation
  • Provide technical guidance and support internally and externally
  • A sound foundation in UK operations and delivery

Service Excellence

  • Ability to work to high quality standards
  • Strong focus on accuracy
  • Analytical approach to implementation of Payrolls to ensure improvements to existing processes are achieved
  • Ability to interact with customers in a professional and proactive manner

Team Focus

  • Ability to work independently and as part of a team
  • Prioritisation of own workload on a day to day basis
  • Supporting team members

Competencies

  • Minimum 1-3 years’ experience in payroll processing
  • Payroll qualifications would be of benefit
  • Proven numeric skills with a strong emphasis on accuracy and quality
  • Solid knowledge of UK statutory processes and legislation
  • Confident Team player with the ability to build and maintain effective relationships
  • Positive attitude & approachable within the team
  • Ability to work to strict deadlines
  • Good level of IT literacy, familiarity with databases and current software packages would be of benefit
  • Good working knowledge of PowerPoint, Excel, Word and Outlook
  • Working knowledge of payroll systems
  • Competent oral and written communication skills
  • Customer-focused with a service-orientated approach
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