UK Implementation Administrators

We are currently looking for multiple UK Implementation Administrators to join our Aberdeen and Edinburgh offices.

PRIMARY FUNCTION

Supporting the UK Implementation Team Lead in all aspects of payroll implementations.

Implementing and processing complex payrolls accurately and in a timely manner, ensuring that they work effectively to deliver the work in an efficient and professional manner to the satisfaction of the customers.

DUTIES & RESPONSIBILITIES

Principal Duties

• Implementation and processing of UK payrolls in accordance with UK legislation
• Internal set up of new customers using implementation set up checklist
• Attendance at kick off meetings
• Co-ordination of data flow with the customer during implementation
• Constructive and documented feedback to customer during parallel stage of implementation
• Ensure strict compliance with agreed deadlines
• Maintain communications with customers and colleagues in an efficient and timely manner
• Compliance with company procedures
• Ensuring compliance with GDPR and data protection regulations

Technical/Operations

• Ability to follow and adhere to Implementation procedures and processes
• Develop and maintain Action Trackers to ensure efficient implementation of payrolls
• Ability to interpret customer policies and apply to the payroll implementation
• Provide technical guidance and support internally and externally
• A sound foundation in UK operations and delivery

Service Excellence

• Ability to work to high quality standards
• Strong focus on accuracy
• Analytical approach to implementation of payrolls to ensure improvements to existing processes are achieved
• Ability to interact with customers in a professional and proactive manner

Team Focus

• Ability to work independently and as part of a team
• Prioritisation of own workload on a day to day basis
• Supporting team members

Competencies

• Minimum 1-3 years’ experience in payroll processing
• Payroll qualifications would be of benefit
• Proven numeric skills with a strong emphasis on accuracy and quality
• Solid knowledge of UK statutory processes and legislation
• Confident team player with the ability to build and maintain effective relationships
• Positive attitude & approachable within the team
• Ability to work to strict deadlines
• Good level of IT literacy, familiarity with databases and current software packages would be of benefit
• Good working knowledge of PowerPoint, Excel, Word and Outlook
• Working knowledge of payroll systems
• Competent oral and written communication skills
• Customer-focused with a service-orientated approach