UK Implementation Administrator

PRIMARY FUNCTION

Supporting the UK Implementation Team Lead in all aspects of payroll implementations.

Implementing and processing complex payrolls accurately and in a timely manner, ensuring that they work effectively to deliver the work in an efficient and professional manner to the satisfaction of the customers.

DUTIES & RESPONSIBILITIES

Principal Duties

• Implementation and processing of UK payrolls in accordance with UK legislation
• Internal set up of new customers using implementation set up checklist
• Attendance at kick off meetings
• Co-ordination of data flow with the customer during implementation
• Constructive and documented feedback to customer during parallel stage of implementation
• Ensure strict compliance with agreed deadlines
• Maintain communications with customers and colleagues in an efficient and timely manner
• Compliance with company procedures
• Ensuring compliance with GDPR and data protection regulations

Technical/Operations

• Ability to follow and adhere to Implementation procedures and processes
• Develop and maintain Action Trackers to ensure efficient implementation of payrolls
• Ability to interpret customer policies and apply to the payroll implementation
• Provide technical guidance and support internally and externally
• A sound foundation in UK operations and delivery

Service Excellence

• Ability to work to high quality standards
• Strong focus on accuracy
• Analytical approach to implementation of payrolls to ensure improvements to existing processes are achieved
• Ability to interact with customers in a professional and proactive manner

Team Focus

• Ability to work independently and as part of a team
• Prioritisation of own workload on a day to day basis
• Supporting team members

Competencies

• Minimum 1-3 years’ experience in payroll processing
• Payroll qualifications would be of benefit
• Proven numeric skills with a strong emphasis on accuracy and quality
• Solid knowledge of UK statutory processes and legislation
• Confident team player with the ability to build and maintain effective relationships
• Positive attitude & approachable within the team
• Ability to work to strict deadlines
• Good level of IT literacy, familiarity with databases and current software packages would be of benefit
• Good working knowledge of PowerPoint, Excel, Word and Outlook
• Working knowledge of payroll systems
• Competent oral and written communication skills
• Customer-focused with a service-orientated approach