Systems Engineer

Aberdeen, Scotland — activTechnology

The Opportunity

At activpayroll, service delivery is in our DNA. We pride ourselves on our ability to provide a truly global service while never compromising on local talent or expertise, and our fantastic teams across the world are unwavering in their commitment to our clients.

With a passion for growth and innovation stemmed from our entrepreneurial roots, we have ambitious plans for the future. We have a stacked pipeline of new business, we keep our eyes on the market for new opportunities and we have the agility and determination to really make things happen. All this means great opportunities for our people, who are at the heart of our enterprise, and fantastic career prospects for those who share our energy and passion!

Systems Engineer - Aberdeen

Everyone knows that the IT support teams in every business truly are the quiet heroes that keep the place moving. Our team at activpayroll is no different, and they juggle a lot of moving targets to keep us online and productive whatever the situation – let’s be honest, we could never have worked from home without them! Technology is critical to the business, and we are delighted to be expanding the team to support our ongoing growth with the addition of a Systems Engineer to support our existing fantastic team.

And now for the technical bit…

You’ll be overseeing the internal and external helpdesk and acting as the “go-to” for the developing engineers in the team, looking after everything from servers and firewalls to equipment builds and backups. Our team supports our global IT operations, so it’s a busy role with plenty of variety and working with a brilliant bunch of engineers.

  • Service desk: you’ll be making sure our service desk calls are addressed with a “first time fix” and supporting the team to prioritise the workload to keep the business online
  • Servers: everything from setting up and managing new users, mailboxes and directories, to managing our server estate and monitoring and responding to server issues
  • Networking: managing our firewalls, managing and troubleshooting Wifi access points and patching when required
  • Backups and Disaster Recovery: keeping our data secure and accessible, you’ll be on top of making sure our data is regularly backed up and making sure we are diagnosing any faults in the system

What will you bring?

We are looking for someone who has experience in a desktop, server and networking support environment, who can operate at pace and manage multiple projects and tasks, while keeping an eye out for improvement opportunities that could benefit the team. You’ll also need to be pretty flexible, as from time to time we might need you do some out of hours work if things need to happen when the business is offline – it's only occasional but better to let you know now!

Does this sound like you?

  • Experienced systems engineer with good working knowledge of network principles (TCP/IP, DHCP, DNS, VLANs and subnets, Cisco routers /switch experience)
  • Great customer service skills – people will call you frequently for help, so a positive approach to problem solving (and patience for us non-technical folk!) is key
  • Proven experience with Microsoft Office suite of applications, Veeam Backup and Replication, ESET AV, Active Directory, VMWare ESXi, Windows 10, Exchange 2016, Windows Server 2016 / 2019, Sharepoint Administration
  • Microsoft Azure and Nutanix knowledge would also be advantageous

If it does, and you want to use your skills and knowledge in a role that will really add value while opening up a whole new world of development opportunities, then we need to talk!

Why activpayroll?

Making your next career move is an important decision. You need to know that when you take that step, that you are going to be rewarded with opportunities to learn, to thrive, to develop. You need to know that the experiences you will gain and the people you will meet will make coming to work a fun and exciting prospect, not just a day of counting down the hours. And for you, it’s about not just being another number in another big corporate machine, but being visible and contributing directly to the success of the team.

That’s where we come in! For us, payroll for us isn’t just about crunching the numbers and filling in spreadsheets (although who doesn’t love a pivot table or v lookup!) We are truly passionate about what we do. It’s about quality. It’s about great service. It’s about getting things right for our customers, and being their trusted partner, not just another vendor. And for our people, we offer the chance to be part of something growing, something new, something fresh. The ability to define a career path with an international company, without the corporate red tape and barriers. A great team environment where we share our successes and celebrate them together. And a real opportunity to develop not just our technical skills, but be supported to be the best we can be.

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