EMEA Payroll Coordinator

Aberdeen, Scotland — EMEA Payroll

PRIMARY FUNCTION

Working with payroll partners to deliver payroll to activpayroll customers.

ROLES & RESPONSIBILITIES

Principal Duties

  • Daily contact with payroll partners to ensure payroll is delivered on time and accurately
  • Producing a standard set of reports as per company procedures
  • Responding efficiently to all customer queries
  • Co-ordinating data as per agreed payroll calendar
  • Compliance with company procedures
  • Ensuring the payroll process documentation is maintained
  • Takes ownership of tasks and has ability to resolve issues
  • Compliance with applicable data protection and GDPR

Service Excellence

  • Ensure strict calendar compliance is met by both customer and activpayroll payroll partners
  • Communicates clearly and effectively with customers

Team Focus

  • Ability to work independently and contribute as part of a larger team

Competencies

  • Proven numeric skills, a background in Finance or Payroll would be beneficial
  • A strong emphasis on accuracy and quality
  • Good level of IT literacy, familiarity with databases and current software packages
  • Competent oral and written communication skills, with ability to evaluate queries and advise customers in a timely and professional manner
  • Ability to build relationships with customers and colleagues

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